Anger Management – 2 Days
This course is accredited by the Services Seta and material covers unit standard 252031 at NQF level 5 with 4 credits.
INTRODUCTION
Graca Machel, humanitarian and wife of former President Nelson Mandela, warned that South Africa is an “angry nation” teetering on the brink of “something very dangerous” if extreme levels of violence are not addressed.
We South Africans live under extreme levels of stress. Many of us do not know how to deal with anger
and frustration. Misdirected anger is evident in:
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road rage incidents
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violence against women and children
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acts of criminality
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family feuds
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incidents at sports events
Unfortunately much of this anger is also expressed inappropriately in the workplace, leading to a breakdown of good interpersonal relationships and harmony in the workplace. Are your levels of anger appropriate in your management of people in the workplace? Are you able to control and direct your anger in the workplace in ways that are constructive and productive? Is anger an obstacle to your career development and growth?
COURSE OBJECTIVES
This programme is designed to provide learners with insights and tools to:
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Better understand the nature of anger
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Identify types of anger
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Appreciate the positive functions of anger
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Learn new strategies for dealing with anger
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Transform your anger
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Take responsibility for your anger
TARGET AUDIENCE
This course has been designed for supervisors, team leaders and employees dealing with people both inside and outside their workplaces. It aims to assist people with the skills necessary to identify the anger in themselves and others; understand the causes of anger and explore methods for dealing with and expressing anger in appropriate ways.